Privacy policy

1. Who we are

Branvya LLC ("Branvya", "we", "us") is a brand strategy and growth agency based in [State], United States. This Privacy Policy explains what personal information we collect through branvya.com (the "Site"), how we use it and the choices you have.

It applies to the Site and to the messages you send us through it. It does not cover the work we do for clients under a separate agreement, which is governed by that agreement.

2. Information we collect

Information you give us

• Diagnosis request form: your name, email address, company, website, the option that best describes your situation, an approximate budget and any message you choose to write.
• Scheduling: when you book a call, our scheduling provider collects your name, email address, the time you choose and any notes you add.
• Email and calls: the content of the messages you send us and any information you share during a call.

Information collected automatically

Like most websites, the servers that host the Site record basic technical data when you visit, such as your IP address, browser type, the pages you request and the date and time of the request. We use this data only to operate, secure and troubleshoot the Site.

We do not intentionally collect sensitive personal information, and we ask you not to send it through the form.

3. How we use information

• To answer your request, prepare a Route Diagnosis or Strategy Session and schedule calls with you.
• To send you information you asked for, including proposals and follow-up messages about your request.
• To operate, maintain, secure and improve the Site.
• To comply with legal obligations and to protect our rights, our clients and the public.

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not add you to a marketing list without your consent.

4. How we share information

We share personal information only as described here:

• Service providers that process data on our behalf and under contract: our form-processing service, our scheduling provider (for example, Cal.com), our email provider and our hosting provider. They may use the data only to provide their services to us.
• Legal reasons: when required by law, subpoena or court order, or when needed to protect the rights, property or safety of Branvya, our clients or others.
• Business transfers: if Branvya is involved in a merger, acquisition or sale of assets, personal information may be transferred as part of that transaction, subject to this Policy.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

5. Cookies and tracking

The Site currently does not use advertising or analytics cookies, tracking pixels or similar technologies. Your browser may store small technical files needed for the Site to work, which do not identify you.

The scheduling tool, when you open it, is provided by a third party that may use its own cookies to run the booking flow. Its use is governed by that provider's privacy policy.

If we add analytics or other tracking in the future, we will update this Policy before doing so and, where required, ask for your consent. We treat Global Privacy Control (GPC) signals as a valid request to opt out of any sale or sharing of personal information.

6. Data retention

We keep information from requests that do not turn into a project for up to [24 months] after our last contact, so we can follow up on the conversation, and then delete it. Information about clients is kept for as long as needed to provide our services and to meet legal, tax and accounting obligations. You can ask us to delete your information earlier at any time.

7. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections (HTTPS) and access limited to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

Wherever you live, you can ask us to tell you what personal information we hold about you, to correct it or to delete it, and you can stop receiving messages from us at any time. Write to hello@branvya.com and we will reply within the time required by applicable law, and in any case within 45 days.

We may need to verify your identity before acting on a request. We will not discriminate against you for exercising your privacy rights.

9. California privacy rights

This section applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), to the extent the CCPA applies to Branvya.

Information we collected in the last 12 months

Identifiers

Name, email address, IP address. Source: you and your device. Purpose: to answer and schedule your request, and to operate the Site.

Professional information

Company, website, business situation and budget range. Source: you. Purpose: to prepare your diagnosis or proposal.

Internet activity

Technical request data recorded by our hosting provider. Source: your device. Purpose: security and troubleshooting.

We disclose these categories only to the service providers listed above, for the business purposes described in this Policy. We have not sold or shared personal information, and we do not knowingly sell or share the personal information of consumers under 16. We do not use or disclose sensitive personal information for purposes that would give you the right to limit its use.

Your rights

• Right to know the categories and specific pieces of personal information we collected, its sources, purposes and the categories of recipients.
• Right to delete personal information we collected from you, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information (we do neither).
• Right to non-discrimination for exercising any of these rights.

To make a request, email hello@branvya.com with the subject "California privacy request". You may use an authorized agent; we may ask for proof of the agent's authority and verify your identity directly.

10. Other US state rights

Residents of other states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas and Oregon) may have similar rights to access, correct, delete and obtain a copy of their personal information, and to opt out of targeted advertising, sale or profiling. Where those laws apply to us, you can exercise these rights by writing to hello@branvya.com. If we deny your request, you may appeal by replying to our decision, and you may contact your state Attorney General if you are not satisfied with the outcome of the appeal.

11. Children's privacy

The Site is meant for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

12. Visitors outside the United States

Branvya is based in the United States, and the information you send us is processed and stored in the United States, where data protection laws may differ from those in your country. By using the Site you understand that your information will be handled in the United States as described in this Policy.

13. Changes to this policy

We may update this Policy when our practices or the law change. We will post the new version on this page with a new "Last updated" date and, if the changes are material, give notice on the Site before they take effect.

14. Contact us

Questions or requests about this Policy or your personal information:

Branvya LLC
[Address]
Email: hello@branvya.com
Phone: +1 (000) 000-0000